Last Updated: [09.11.2024]
At DigitalWasim, we prioritize customer satisfaction and are committed to providing high-quality affiliate marketing resources and digital products. However, we understand that there may be occasions where you need assistance with cancellations or refunds. This policy outlines the terms and conditions governing cancellations and refunds for purchases made through our website.
1. Digital Product Purchases
Due to the nature of digital products, we do not offer cancellations or refunds once the product has been purchased and delivered. Digital products are considered “delivered” at the point of download or access to the content being granted. We recommend that customers review product descriptions, pricing, and specifications carefully before making a purchase.
2. Subscription-Based Services
If you have subscribed to any of our membership plans or services, you may cancel your subscription at any time. To cancel, please contact us at onlinedigitalwasim.com before your next billing cycle.
- If you cancel your subscription before the billing period ends, you will retain access to the service for the remainder of the current period.
- No refunds will be provided for the remaining portion of the current subscription period once payment has been processed.
3. Affiliate Product Refunds
If you have purchased an affiliate product promoted on DigitalWasim via a third-party platform (e.g., WarriorPlus, JVZoo, or ClickBank), please be aware that refund policies for such purchases are governed by the specific terms of the third-party vendor or platform. We advise you to refer to the refund and cancellation policy provided by the respective product’s seller.
4. Refund Requests
We take every refund request seriously and aim to resolve any issues as quickly as possible. Refund requests may be considered in the following scenarios:
- Duplicate Transactions: If a payment is made more than once for the same product due to a technical error, we will process a refund for the duplicate charge.
- Non-Delivery: If, for any reason, you do not receive access to your purchased digital product within 24 hours of your transaction, please contact us, and we will assist you in accessing the product or provide a refund if necessary.
Please note that refund requests must be submitted via email at onlinedigitalwasim.com within 7 days of the transaction date for consideration.
5. Refund Process
Once your refund request is approved, refunds will be processed within 7-10 business days to your original payment method. Please allow additional time for your bank or payment provider to process the credit.
6. How to Contact Us
If you have any questions regarding this policy or need assistance with cancellations or refunds, please contact us at:
- Email: onlinedigitalwasim@gmail.com
- Website: https://digitalwasim.com
We strive to ensure that all our customers have a positive experience with DigitalWasim. Please do not hesitate to reach out if you encounter any issues or concerns with our products or services.